We're Townsville's Most Advanced Automotive Workshop
About Us
Welcome to Twin Cities Automotive!
We’re a proud, family-owned business that’s been serving our community since 1991. What started as a small venture has grown over the years, but our commitment to quality and service has remained constant. From generation to generation, we’ve built our company with hard work, dedication, and a passion for what we do.
Our Story
Twin Cities Automotive was founded by Rob Fairbanks in Pimlico, When Townsville and Thuringowa were two cities sitting beside each other. Today, we’re honored to carry on this tradition, now with the two boys contributing their skills and vision.
Our Values
As a family-owned business, we believe in treating our customers like family. That means going the extra mile, ensuring the highest quality in everything we do, and creating a welcoming atmosphere. We’re passionate about giving back to our community, supporting local causes, and helping our neighbors.
Why Choose Us?
- Quality Workmanship – With decades of expertise, we take pride in every service we deliver.
- Personalized Service – We understand that each customer has unique needs, and we’re here to listen, adapt, and exceed expectations.
- Community Commitment – Supporting our local community is at the heart of our business, and we’re proud to serve the people who support us.
Thank you for being part of our journey. Whether you’re a longtime customer or just discovering us, we’re excited to welcome you to the Twin Cities Automotive family. We look forward to serving you for generations to come!
- Specialized services, customized to your needs
- Electric Vehicle Specialists
- Family owned business
Our Testimonials
Absolute Legends, I cannot praise these guys enough. After the shabby BMW service, they have restored my faith in quality work. They replaced my 3G for 4G, are servicing my aircon and battery cooling on my BMW i3, they are EV certified and can handle BMW coding. They are proactive in finding cheaper and quicker parts Best of all they give a proper diagnosis and plan for work required. Thank you team, love your work. Ten stars.
I find this service the best EVER. They are accommodating when you need to reschedule or need urgent help. They seek out hard to get parts for a great price. They are thorough, trustworthy, give clear explanations and super friendly. I have been going here for years. Highly recommended.
There are no words that can discribe these AMAZING mechanics. You guys are the best. We gave you are a hard job, you were the 4th car doctor our car had been taken to. It took a bit but you got it.... Amazing customer service 🥰 Awesome team.... You guys and gals should be absolutly proud of youselves 😍😍😍 Thank you so very much ❤️
Best mechanic! My shifter cable snapped and not only did they fit me in on the day to confirm but also the next day to fit it. Josh was super nice and professional and I was so grateful that it happened near them. I can only recommend them Great service and Family Business. Tanja
These guys checked and diagnosed an issue 3 other mechanics could not work out including the local Mazda dealer. They did it quickly with good comms and good price. Saved me thousands of dollars if had followed Mazda's advice! I'll be back.